Secure Payment Policy

Effective Date: April 11, 2025

Company Name: Design Ebuy

Industry: Furniture and Interior Studio Agency

At Design Ebuy, we prioritize your trust and security with every transaction. We are a world-class provider of interior design, furniture solutions, and CNC programming services. To ensure a seamless and secure experience, we have implemented robust payment protection measures.

1. 100% Payment Security Guarantee

We ensure that all payments made on our platform are completely secure and encrypted. We do not compromise on payment safety—your personal and financial information is treated with the highest standards of confidentiality.

2. Trusted Payment Gateways

Design Ebuy only uses trusted and globally recognized payment partners. Whether paying by credit/debit card, bank transfer, mobile payment, or digital wallet, all channels are certified and secure.

3. Fraud Protection

We monitor every transaction with advanced fraud detection tools. Any suspicious activity is flagged immediately and subject to verification to protect both our customers and our business.

4. Transparent Billing

There are no hidden fees. All service and product costs are clearly listed before you make a payment. Invoices and payment confirmations are automatically generated and sent to your registered email.

5. Payment Confirmation & Tracking

Upon successful payment, you will receive:

A digital receipt.

A service/order confirmation.

A tracking update (for physical products).

6. Refund Policy

In the rare event that there’s an issue with your order or service, you are eligible to request a refund or resolution as per our [Refund and Return Policy]. Each case is handled fairly and transparently.

7. Privacy Compliance

We comply with international data protection laws. Your payment data is encrypted and never shared or sold to third parties.

8. Customer Support

Have questions or concerns about your payment?

📧 Email: support@designebuy.com

📞 Phone: +8801710379145

Our team is available to assist you and ensure a safe and satisfying experience.

At Design Ebuy, we believe in building long-term relationships with our clients, and that starts with trust. Your money is safe with us, and your satisfaction is our top priority.